- Why can't I open 3D scenes?
- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- Why do I have to activate the digital publications?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- Use the mozaWeb browser
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- I have multiple user accounts and I would like to merge them
- How can I switch to a Teacher account?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Can I modify and upgrade the type of my licence?
How can I log into my mozaWeb account?
Open the login panel (1) on the page header and enter the email address and password you entered when you created your account. Instead of your email address (2), you can use a social media account for logging in. (Facebook, Google, Microsoft, VKontakte)

If you forgot your password, click on 'Forgot your password?'. We will send a link by email to the email address you used to create your account; you can set a new password by clicking on that link.
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